Privacy Policy

# Privacy Policy

**Effective Date: September 24, 2026** **Last Updated: September 24, 2026**

USDiamondOutlet.com ("USDiamondOutlet," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when you visit our website, communicate with us, create an account, request information, or purchase our products.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you access or use **USDiamondOutlet.com** (the "Website") or otherwise interact with us.

USDiamondOutlet specializes in **made-to-order lab-grown diamond jewelry and related jewelry products made in the United States**. Because our jewelry is produced to order, we may collect information necessary to manufacture, personalize, process, fulfill, insure, and deliver your purchase.

By using our Website, you acknowledge the practices described in this Privacy Policy.

## 1. Information We Collect

We may collect personal information directly from you, automatically through your use of our Website, and from service providers or other third parties that assist us with our business operations.

### Information You Provide to Us

When you place an order, create an account, contact us, request information, subscribe to communications, or otherwise interact with USDiamondOutlet.com, we may collect information such as:

* First and last name * Billing address * Shipping address * Email address * Telephone number * Account username and password * Order and purchase history * Ring size and jewelry specifications * Diamond and jewelry preferences * Customization or personalization instructions * Engraving information * Communications you send to us * Customer-service inquiries * Returns, repairs, warranty, or service information * Gift recipient information that you provide to us * Payment and transaction information * Fraud-prevention or identity-verification information when reasonably necessary

If you provide personal information about another person, such as the name and address of a gift recipient, you represent that you have permission to provide that information for the purpose requested.

## 2. Payment Information

Purchases made through USDiamondOutlet.com may be processed by third-party payment processors, banks, credit-card networks, digital-wallet providers, financing providers, or other payment-service companies.

Depending on the payment method used, these providers may collect payment-card numbers, expiration dates, security codes, billing information, bank information, or other financial information directly from you.

USDiamondOutlet generally receives information necessary to confirm and administer your transaction, such as payment status, transaction identifiers, billing details, and limited payment information. Payment providers process financial information according to their own privacy policies and security practices.

We do not intentionally store complete payment-card security codes after payment authorization.

## 3. Information Collected Automatically

When you visit or interact with our Website, we and our service providers may automatically collect certain information, including:

* Internet Protocol (IP) address * Browser type and version * Device type * Operating system * Approximate location derived from IP address * Referring website or source * Pages viewed * Products viewed * Search activity * Shopping-cart activity * Date and time of visits * Website navigation and interactions * Session information * Device or advertising identifiers * Cookie and similar technology information

We may use this information to operate our Website, understand how customers use it, improve performance, detect fraud, troubleshoot problems, measure marketing effectiveness, and enhance our products and services.

## 4. Cookies and Similar Technologies

USDiamondOutlet.com may use cookies, pixels, tags, scripts, local storage, and similar technologies.

These technologies may be used for purposes including:

* Keeping the Website functioning properly * Maintaining your shopping cart * Remembering account or Website preferences * Maintaining secure login sessions * Processing orders * Preventing fraud * Measuring Website traffic and performance * Understanding how visitors use the Website * Improving Website functionality * Measuring advertising and marketing campaigns * Providing advertising that may be more relevant to your interests

Some cookies are necessary for the Website to operate and cannot reasonably be disabled through our systems.

Where required by applicable law, you may be provided with controls allowing you to accept or reject certain non-essential cookies.

You may also control cookies through your browser settings. Disabling certain cookies may affect the functionality of USDiamondOutlet.com.

## 5. How We Use Your Information

We may use personal information for legitimate business purposes, including to:

* Process and fulfill purchases * Manufacture made-to-order jewelry * Customize jewelry according to your specifications * Process payments * Confirm and manage orders * Arrange shipping and delivery * Provide shipment tracking * Communicate regarding production or delivery * Provide customer service * Handle returns, repairs, warranties, resizing, exchanges, or other services * Maintain customer accounts * Respond to inquiries * Prevent fraudulent or unauthorized transactions * Protect our Website, customers, and business * Detect security incidents * Maintain transaction and business records * Improve our jewelry, Website, and customer experience * Conduct analytics * Measure Website performance * Personalize Website experiences * Send transactional emails and notifications * Send marketing communications when permitted by law * Administer promotions or customer programs * Enforce our Terms of Service and other agreements * Comply with tax, accounting, legal, regulatory, and reporting obligations * Establish, exercise, or defend legal claims

We may also use information for other purposes disclosed to you at the time information is collected.

## 6. Made-to-Order and Customized Jewelry

Our jewelry is generally made to order.

When you order customized jewelry, we may retain specifications associated with the purchase, including ring size, stone selections, metal choices, engraving instructions, design specifications, and related communications.

We use this information to manufacture your jewelry, verify your order, provide customer service, maintain transaction records, support future repairs or warranty services, and resolve questions or disputes concerning your purchase.

## 7. How We Disclose Personal Information

We do not disclose personal information except as reasonably necessary to operate our business, fulfill orders, provide services, comply with legal obligations, or as otherwise described in this Privacy Policy.

We may disclose information to categories of recipients such as:

### Service Providers

We may disclose information to companies that perform services on our behalf, including:

* Payment processors * E-commerce platform providers * Website hosting providers * Cloud-service providers * Jewelry manufacturers and production partners * Shipping and logistics providers * Package insurers * Fraud-prevention providers * Cybersecurity providers * Customer-service platforms * Email providers * Analytics providers * Marketing and advertising providers * Accounting providers * Professional advisers

These parties receive information necessary to perform services for us.

### Shipping and Delivery Companies

We may provide your name, shipping address, telephone number, email address, package information, declared value, or other necessary details to shipping companies, delivery services, logistics providers, customs authorities where applicable, and shipping insurers.

### Legal and Regulatory Disclosures

We may disclose personal information when we reasonably believe disclosure is necessary to:

* Comply with applicable law * Respond to subpoenas, court orders, or lawful government requests * Protect our legal rights * Investigate suspected fraud * Prevent illegal activity * Protect the safety or security of our customers, employees, Website, or business * Enforce our contracts and policies

### Business Transactions

If USDiamondOutlet or its business or assets are involved in a merger, acquisition, financing, restructuring, sale, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

## 8. Sale or Sharing of Personal Information

USDiamondOutlet does **not sell personal information for money**.

Certain privacy laws, however, may define "sale," "sharing," or "targeted advertising" broadly enough to include some uses of cookies, advertising technologies, analytics technologies, or disclosures to advertising partners even when money is not exchanged.

To the extent our use of such technologies constitutes a "sale," "sharing," or use for targeted advertising under applicable law, residents of applicable states may have the right to opt out.

Where required, we will provide an appropriate privacy-choice mechanism through our Website.

## 9. Global Privacy Control

Some browsers and browser extensions support **Global Privacy Control ("GPC")**, which communicates a user's preference to opt out of certain sales or sharing of personal information.

Where required by applicable law, including where applicable under California privacy law, USDiamondOutlet.com will treat a recognized GPC signal as a request to opt out of qualifying sales or sharing of personal information for the browser or device sending the signal.

Because GPC signals are generally associated with a browser or device, you may need to enable the signal separately on each browser or device you use.

## 10. Marketing Communications

If you provide your email address or telephone number for marketing purposes, we may send promotional communications where permitted by applicable law.

You may unsubscribe from promotional emails by using the unsubscribe link provided in the email.

Unsubscribing from marketing communications will not prevent us from sending transactional or service-related communications, including:

* Order confirmations * Payment confirmations * Manufacturing updates * Shipping notifications * Security notifications * Customer-service messages * Warranty or repair communications

## 11. SMS and Text Messages

If USDiamondOutlet offers SMS or text-message communications and you voluntarily enroll, we may use your telephone number to send communications consistent with the consent you provide.

Consent to receive promotional text messages is not a condition of purchasing goods unless otherwise expressly disclosed and permitted by law.

Message and data rates may apply. Instructions for opting out will be included with applicable text communications.

We do not sell mobile telephone numbers to third parties for their own independent marketing purposes.

## 12. Data Security

We use reasonable administrative, organizational, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These safeguards may include access restrictions, encrypted communications, secure hosting, payment-processing safeguards, monitoring, and other security measures appropriate to the nature of the information involved.

However, no website, computer system, network, transmission method, or data-storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted to or stored by us.

You are responsible for maintaining the confidentiality of your account credentials and should notify us promptly if you believe your account has been compromised.

## 13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and for legitimate business and legal purposes.

Retention periods may depend on factors including:

* The nature of the information * The duration of our customer relationship * Order and manufacturing requirements * Warranty and repair obligations * Fraud-prevention requirements * Tax and accounting requirements * Applicable statutes of limitation * Legal and regulatory obligations * Dispute-resolution requirements

Order records may be retained after an order is completed when necessary for accounting, taxation, warranty, fraud prevention, legal compliance, or other legitimate purposes.

## 14. Your Privacy Rights

Depending on where you reside and the laws that apply to USDiamondOutlet, you may have certain rights concerning your personal information.

These may include the right to:

* Request confirmation of whether we process your personal information * Request access to personal information we maintain about you * Request correction of inaccurate personal information * Request deletion of certain personal information * Request a portable copy of certain personal information * Obtain information concerning categories of information collected or disclosed * Opt out of certain sales of personal information * Opt out of certain sharing of personal information * Opt out of processing for targeted advertising where applicable * Limit certain uses of sensitive personal information where applicable * Withdraw consent where processing depends on consent * Appeal certain decisions concerning a privacy request where required by law

These rights are subject to exceptions and limitations established by applicable law.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

## 15. California Privacy Rights

If you are a California resident and the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA"), applies to USDiamondOutlet with respect to your information, you may have rights including:

* **Right to Know:** Request information concerning the personal information we have collected, used, disclosed, sold, or shared as provided by law. * **Right to Access:** Request access to qualifying personal information. * **Right to Delete:** Request deletion of qualifying personal information, subject to legal exceptions. * **Right to Correct:** Request correction of inaccurate personal information. * **Right to Opt Out:** Opt out of qualifying sales or sharing of personal information. * **Right to Limit:** Limit certain uses or disclosures of sensitive personal information where the law provides such a right. * **Right to Non-Discrimination:** Receive equal service and pricing without unlawful discrimination because you exercised a CCPA right.

We do not knowingly sell or share the personal information of consumers under 16 years of age in circumstances requiring affirmative authorization under California law.

Not every business or processing activity is subject to every provision of the CCPA. These rights apply only to the extent required by applicable law.

## 16. Exercising Your Privacy Rights

To submit an applicable privacy request, you may contact us at:

**Email:** [PRIVACY EMAIL ADDRESS] **Website:** https://www.USDiamondOutlet.com **Mail:** [COMPANY LEGAL NAME AND MAILING ADDRESS]

Please include sufficient information for us to understand and respond to your request.

For certain requests, we may need to verify your identity before processing the request. We will only request information reasonably necessary for verification.

Where permitted by law, you may use an authorized agent to submit a request on your behalf. We may request documentation establishing the agent's authority and may require appropriate verification.

## 17. Do Not Track Signals

Some internet browsers offer a "Do Not Track" or similar browser setting.

Because there is not a single universally adopted standard governing all Do Not Track signals, our Website may not respond to traditional Do Not Track signals.

However, where applicable law requires recognition of an opt-out preference signal such as **Global Privacy Control**, we will process qualifying signals as required by applicable law.

## 18. Third-Party Websites and Services

USDiamondOutlet.com may contain links to third-party websites, social-media services, payment providers, financing providers, shipping providers, or other services that we do not control.

This Privacy Policy does not govern the privacy practices of those third parties.

We encourage you to review the privacy policies of third-party websites and services before providing personal information to them.

## 19. Social Media

If you interact with USDiamondOutlet through a third-party social-media service, the social-media company may collect information about your interaction according to its own privacy policies.

Information you choose to make publicly available through social media may be visible to other people. We are not responsible for information you voluntarily make public through third-party platforms.

## 20. Children's Privacy

USDiamondOutlet.com is intended for a general adult shopping audience and is **not directed to children under 13 years of age**.

We do not knowingly collect personal information online from children under 13.

If we become aware that personal information has been collected from a child under 13 without appropriate parental consent where required, we will take reasonable steps to delete the information.

A parent or legal guardian who believes a child has provided personal information to us may contact us using the information provided below.

## 21. International Visitors

USDiamondOutlet is based in and operates from the United States.

If you visit our Website from outside the United States, your information may be transferred to, stored in, and processed in the United States or other locations in which our service providers operate.

Privacy and data-protection laws in those jurisdictions may differ from those in your country.

Where applicable law grants you additional privacy rights, we will process qualifying requests as required by law.

## 22. Fraud Prevention and Website Security

Because jewelry and diamonds are high-value products, USDiamondOutlet may use information relating to transactions, devices, accounts, payment methods, shipping addresses, billing addresses, IP addresses, and purchase activity to identify and prevent potentially fraudulent, unauthorized, or suspicious transactions.

Orders may be subject to verification before manufacturing or shipment.

We may disclose relevant information to payment providers, fraud-prevention providers, financial institutions, shipping companies, insurers, law-enforcement authorities, or other appropriate parties where reasonably necessary to investigate or prevent fraud or protect our customers and business.

## 23. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, Website features, technology, legal requirements, or privacy practices.

When we make changes, we will update the **"Last Updated"** date at the top of this Privacy Policy.

If required by applicable law, we may provide additional notice concerning material changes.

We encourage you to review this Privacy Policy periodically.

## 24. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or a request concerning your personal information, please contact us:

**USDiamondOutlet.com** **[LEGAL BUSINESS NAME]** [STREET ADDRESS] [CITY, STATE ZIP CODE] United States

**Email:** [PRIVACY OR CUSTOMER SERVICE EMAIL] **Website:** https://www.USDiamondOutlet.com

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